There’s a battle going on in the floral industry, and many small, independent florists are losing. Like other small businesses, they don’t have the time or knowledge to keep up with the latest marketing trends and tactics. But there are other challenges, too: Way back in 1998, the FTC warned consumers about phony marketers pretending to be local florists: Petal Pushers: Is Your ‘Local’ Florist Really Long-Distance? That consumer alert refers to offline deception via phone directories; ten years later, the situation is just as bad online.

This month’s small business online marketing success story is about a business owner who’s using search marketing smarts to win this battle, along with some blogging and social media thrown in.

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