Verizon is formally launching an ad-supported free directory assistance/voice search product in the US called 1-800-THE-INFO. It joins an increasingly crowded field that already features Google, Microsoft and AT&T among others. As I said yesterday, in my post about the launch of a new voice search offering from ChaCha, most consumers are still unaware of the various free directory assistance/voice search services, so the market is pretty wide open.
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